Jean Houston Shore, Author
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Monthly Archives: January 2009
The Great Race and Business Measures
Did you know scientists have almost perfected cars that can drive themselves? What an exciting advance that will be when it finally happens. Think elders who no longer have to turn in their licenses as vision fades. Think fewer accidents … Continue reading
Posted in leadership, performance measures
Tagged customer satisfaction, measures, metrics, performance, quality, Robots, scorecard
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