Jean Houston Shore, Author
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Category Archives: coping skills
United Healthcare/Medical Center of Central Georgia: Threat of Change Could Roil Employees
Another notice went to United Healthcare’s plan participants this week. The summary? “We’re still negotiating with the hospital, but if we can’t come to agreement then you’ll soon be ‘out of network’ if your favorite hospital is Medical Center of … Continue reading
12 Signals of a Workplace Coping Crisis
As children we learned to look both ways at railroad crossings; the school bus driver would sometimes wait for an eternity for us to be quiet. Making sure to do everything she could to keep us safe from an coming … Continue reading
Posted in coping skills, feedback, leadership, teamwork
Tagged coping, crisis, danger, feedback, leading, teamwork, tempers
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Why Maintaining Workgroup Boundaries Matters
Georgia may be taking Tennessee to court. The goal? Move the state line 1.1 miles to the north, back to the 35th parallel that marked Georgia’s northernmost boundary when Tennessee became a state in 1796. It turns out that a … Continue reading
Posted in coping skills, leadership
Tagged boundaries, coping skills, ego, Georgia, James Camak, Jean Houston Shore, leadership, Tennessee, Tennessee River
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Custodial Care of Your Company’s Most Valuable Asset
While the term custodian often refers to the person who cleans and maintains a building, custodian can also mean one who safeguards and protects any company asset. For example, a custodian bank holds equities and bonds in safekeeping, all the … Continue reading
Posted in coping skills, feedback, leadership, motivation
Tagged assets, employees, leadership, safeguarding
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Problem-Focused Coping Helps Dominic Get His Day
Dominic’s Day is an fabulous example of how problem-focused coping behaviors sometimes spread to create a greater good. My colleague, Bill Kovach, connected me with this website, pointing out that it explained a “worthy cause.” Only later did I connect … Continue reading
Posted in coping skills, leadership, motivation
Tagged coping skills, heart transplant, hypertropic cardiomyopathy, leadership, motivation
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Leading Employees Who Aren’t Coping Well
The man spoke urgently, throwing his words together much faster than usual, a short burst of syllables followed quickly by a torrent. His father, it seemed, had died weeks before. Even though the passing wasn’t unexpected, my friend was feeling … Continue reading
Jean Houston Shore on How to Solve Business Problems
In over twenty years of working with clients in various industries, I’ve seen some of the same problems pop up over and over. This blog will allow me to share some of those problems (and their potential solutions) with a … Continue reading
Posted in coping skills, feedback, leadership, motivation, performance measures, reward and recognition
Tagged feedback, leadership, motivation
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