Jean Houston Shore, Author
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Category Archives: feedback
Top Ten Mistakes Young People Make at Work – Part 2
You’ve hopefully read my digest of Top Ten Mistakes Young People Make at Work – Part 1. Here we continue with mistakes 6 – 10. See what you think. Any Foot Forward The mistake is in not consciously stepping out … Continue reading
Posted in feedback, motivation, teamwork
Tagged behavior, decision-making, employees, work mistakes, young people
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Should You Work with Friends – Part 2
Here are three more reasons you might not want to hire your friend after all. Continue reading
Posted in feedback, leadership, performance measures, teamwork
Tagged anti-fraternization, objectivity, team effectiveness
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Should You Work with Friends – Part 3
If you move forward in hiring your friend, here’s a checklist of things to do so that you manage the situation appropriately. Continue reading
Posted in feedback, reward and recognition, teamwork
Tagged boundaries, personal relationships, professionalism, trust
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12 Signals of a Workplace Coping Crisis
As children we learned to look both ways at railroad crossings; the school bus driver would sometimes wait for an eternity for us to be quiet. Making sure to do everything she could to keep us safe from an coming … Continue reading
Posted in coping skills, feedback, leadership, teamwork
Tagged coping, crisis, danger, feedback, leading, teamwork, tempers
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Competent to Collaborate: Your 10 Point Inspection
Transmissions, pistons, and filters rarely get top billing on car commercials but everyone knows that a failure in one of these can quickly require a tow truck. Service departments organize their maintenance of your complicated vehicle by inspecting each of … Continue reading
Posted in feedback, leadership, motivation, teamwork
Tagged feedback, leadership, team building, teamwork
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Custodial Care of Your Company’s Most Valuable Asset
While the term custodian often refers to the person who cleans and maintains a building, custodian can also mean one who safeguards and protects any company asset. For example, a custodian bank holds equities and bonds in safekeeping, all the … Continue reading
Posted in coping skills, feedback, leadership, motivation
Tagged assets, employees, leadership, safeguarding
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Trust Me: Here’s Some Feedback
One of the most pervasive productivity-sapping workplace habits I see is something I call “truth reluctance.” Lots of people know something should be said, but no one is willing to step up and get the issue out in the open. … Continue reading
Posted in feedback, leadership, motivation
Tagged feedback, leadership, restructuring, trust, truth
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Four Types of People Who Can’t Hear Feedback
I’ve said before that “Feedback is the food work teams live on.” If a group can’t give (and receive) honest performance feedback, productivity gains are just about impossible. While there is a simple model you can use for giving feedback … Continue reading
Jean Houston Shore on How to Solve Business Problems
In over twenty years of working with clients in various industries, I’ve seen some of the same problems pop up over and over. This blog will allow me to share some of those problems (and their potential solutions) with a … Continue reading
Posted in coping skills, feedback, leadership, motivation, performance measures, reward and recognition
Tagged feedback, leadership, motivation
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