Jean Houston Shore, Author
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Category Archives: motivation
United Healthcare/Medical Center of Central Georgia: Threat of Change Could Roil Employees
Another notice went to United Healthcare’s plan participants this week. The summary? “We’re still negotiating with the hospital, but if we can’t come to agreement then you’ll soon be ‘out of network’ if your favorite hospital is Medical Center of … Continue reading
Top Ten Mistakes Young People Make at Work – Part 2
You’ve hopefully read my digest of Top Ten Mistakes Young People Make at Work – Part 1. Here we continue with mistakes 6 – 10. See what you think. Any Foot Forward The mistake is in not consciously stepping out … Continue reading
Posted in feedback, motivation, teamwork
Tagged behavior, decision-making, employees, work mistakes, young people
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Competent to Collaborate: Your 10 Point Inspection
Transmissions, pistons, and filters rarely get top billing on car commercials but everyone knows that a failure in one of these can quickly require a tow truck. Service departments organize their maintenance of your complicated vehicle by inspecting each of … Continue reading
Posted in feedback, leadership, motivation, teamwork
Tagged feedback, leadership, team building, teamwork
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Custodial Care of Your Company’s Most Valuable Asset
While the term custodian often refers to the person who cleans and maintains a building, custodian can also mean one who safeguards and protects any company asset. For example, a custodian bank holds equities and bonds in safekeeping, all the … Continue reading
Posted in coping skills, feedback, leadership, motivation
Tagged assets, employees, leadership, safeguarding
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Problem-Focused Coping Helps Dominic Get His Day
Dominic’s Day is an fabulous example of how problem-focused coping behaviors sometimes spread to create a greater good. My colleague, Bill Kovach, connected me with this website, pointing out that it explained a “worthy cause.” Only later did I connect … Continue reading
Posted in coping skills, leadership, motivation
Tagged coping skills, heart transplant, hypertropic cardiomyopathy, leadership, motivation
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When Superstars Lose Their Motivation
“I don’t think I’ve got anything else left to give. I know I can play, but I don’t want to.” This was quarterback Brett Favre’s tearful admission days ago as he announced his retirement from the Green Bay Packers. Though … Continue reading
Trust Me: Here’s Some Feedback
One of the most pervasive productivity-sapping workplace habits I see is something I call “truth reluctance.” Lots of people know something should be said, but no one is willing to step up and get the issue out in the open. … Continue reading
Posted in feedback, leadership, motivation
Tagged feedback, leadership, restructuring, trust, truth
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Crisis Management: Are You Causing Your People to Freak Out?
It’s true that during crises people become real. Some corporate managers, recognizing this, have habitually practiced “crisis creation” during staff meetings, hoping to improve performance. Here’s how it typically goes. At the weekly staff meeting, a worried-looking leader flings a … Continue reading
Posted in leadership, motivation, performance measures
Tagged leadership, motivation, performance measures
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Jean Houston Shore on How to Solve Business Problems
In over twenty years of working with clients in various industries, I’ve seen some of the same problems pop up over and over. This blog will allow me to share some of those problems (and their potential solutions) with a … Continue reading
Posted in coping skills, feedback, leadership, motivation, performance measures, reward and recognition
Tagged feedback, leadership, motivation
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